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Follow these guidelines to help reduce the risk of loss and damage.
Help us help you by using these procedures to ship your high-value goods.
Use additional packaging material such as padded envelopes, bubble wrap, paper or foam pad, to restrict movement of merchandise inside.
Affix the packing label or clearly mark tracking number, shipper and recipient information on the outside of the interior box.
Place the small box inside a larger courier box. Make sure movement is restricted with additional cushioning.
Seal all seams or flaps on the outside box with clear or non-descriptive tape in addition to adhesive on the flap.
Remove words that directly relate to valuables and contents. Abbreviate names: change Johnson’s Gem Shop to Johnson’s Shop.
Contact our highly trained and responsive customer support team.