Tips and Guides Insight

A Retailer's Guide: Enhance CX & Reduce Risks

Learn how the Parcel Pro® platform can help you work smarter, not harder.

Female jeweler showing a diamond ring to a male and female

Why it matters: Your time is valuable. Why not leverage the platform to save time, offer a better customer experience and reduce risks?  

What you can do: Whether operating an independent store or part of a chain, you and your staff can take advantage of these features to ultimately enhance CX.

Technology for Easy Shipping and Ultimate Control

Ship, Track and Pay Bills Easily

  • Create outbound and return labels with ease.
  • Access vendor accounts.
  • Order supplies.
  • Enjoy free automated export declaration.

Use Parcel Pro Notify

  • Create custom, branded email notifications for upcoming shipments.
  • Include your logo or merchandise for upsell opportunities.
  • Mask carrier tracking numbers to reduce fraudulent activity.

Control Vendor Shipments

  • Create shipping labels with vendor and guest accounts without revealing sensitive information such as your address book or shipment history.
  • Create business rules to control the transportation mode and coverage levels.
  • Get end-to-end visibility of shipments from vendors.

Flexible Reporting

  • Establish unique accounts for multiple stores, accounts or vendors that are linked to one parent.

Proprietary Risk Mitigation Features

We'll worry about the delivery so you can focus on your customers.

Sensitive Word Deletion

Removal of industry terms from labels can help deter theft.

Auto Shipment Rerouting

Technology reroutes shipments from high-theft jewelry areas.

Address Validation

Shipment addresses are validated to ensure accuracy.

Help and Support

Get answers to frequently asked questions or give us a call.  We’re happy to help.