A Retailer's Guide: Enhance CX & Reduce Risks

Why it matters: Your time is valuable. Why not leverage the platform to save time, offer a better customer experience and reduce risks?  

What you can do: Whether operating an independent store or part of a chain, you and your staff can take advantage of these features to ultimately enhance CX.

Technology for Easy Shipping and Ultimate Control

Ship, Track and Pay Bills Easily

• Create outbound and return labels with ease.
• Access vendor accounts.
• Order supplies.
• Enjoy free automated export declaration.

Use Parcel Pro Notify

• Create custom, branded email notifications for upcoming shipments.
• Include your logo or merchandise for upsell opportunities.
• Mask carrier tracking numbers to reduce fraudulent activity.

Control Vendor Shipments

• Create shipping labels with vendor and guest accounts without revealing sensitive information such as your address book or shipment history.
• Create business rules to control the transportation mode and coverage levels.
• Get end-to-end visibility of shipments from vendors.

Flexible Reporting

• Establish unique accounts for multiple stores, accounts or vendors that are linked to one parent.